I had a very bad experience in this salon. I came with my sister and my children for a SIMPLE coloring (to remember). The prices were not displayed in the salon, and I made the mistake of not asking for them upon arrival, thinking they would be reasonable (I was basing my expectations on prices in France). Knowing nothing about hair coloring, I didn’t understand why the stylist was straightening my hair when I had only requested a simple coloring.When I arrived at the cash register, I was asked to pay an exorbitant amount because the stylist had given me a keratin treatment, a service I NEVER REQUESTED! I simply wanted a coloring.In addition to wanting to charge me an excessive price, they dare to lie by claiming that I had asked for a keratin coloring, which is completely false! You blame us, but we are not liars (I even asked to check the cameras).My sister also left a comment to express her dissatisfaction, and your response surprised and displeased us. This is not a matter of negotiation or discount, but of respecting the requested service. I had asked for a simple coloring, and I was imposed a keratin treatment without my consent, followed by an exorbitant bill. Is this really what you call hospitality?We did not exert any pressure to obtain a discount. Do you really think I would come all the way from France to India to pressure you into giving me a promotion? It’s time to question yourselves and take responsibility for your mistakes. Why should we pay for a service we never requested? Why should we suffer the consequences of your lack of communication with the client?Regarding your remark about France, know that in French salons, professionalism and respect for client expectations are paramount. Imposing an unwanted service would never be tolerated in France. Instead of criticizing, you would do better to take inspiration from more respectful practices!!!I am not even talking about the lack of professionalism of the owner, who preferred to finish his pedicure while his employees and we were trying to find a solution to the problem.Honestly, avoid this place!!!